Refund Policy
1. Fee
(1) Every application to the Council shall be made along with payment of appropriate fees specified in the Schedule of Fees given in Fee Detail to these rules.
(2) The fees payable to the Council, as prescribed in these rules, shall be paid by means of a Online Payment Gateway, a Bank Draft or Pay Order not acceptable.
(3) Unless there is anything repugnant in the rules framed by the State Government in this behalf the Council shall, whenever it considers necessary, utilize the fees deposited in the Bank account under sub-rule (3) for meeting the expenses of the Council under the Act.
2. Refund
Amounts received by the Council towards fees shall not be refunded under any circumstances. The amounts thus received shall remain credited to the account of the Council:
Provided that any amount paid by a petitioner in excess of the prescribed fees shall be credited to the suspense account of the Council and may be refunded if claimed within a period of 14 days and if no claim for refund is made within the aforesaid period the amount shall be credited to the account of the Council.
if acplicable then Fee will be refunded after the deduction of 2% transaction charges of the payment gateway.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hpcouncilshimla@gmail.com.